Hello All,
Hope you can help!
I have been tasked with looking at upgrading our current version of Endpoint Encryption both to v11 we currently run 8.2.1.
The problem I am facing is that the server that manged a good number of the clients is now gone (This is all before my time here) and know one rembers/knows the passwords that were in place.
Is there anyway to remove the requirement for the uninstall password? I have tried just pushing down the upgradde for v11 with no luck and I have looked through almost every reg key and program file to try to find something that can disable it.
The point were I am hitting the issue is when you go to Control Panel > Programs and Features > Symantec Endpoint Encryption - Removeable Storage Client. After moving past the UAC and it shows a prompt that asks for authentication method and Account Name and Password.
Any help would be appreciated.
Thank you,
Will