Hello everyone!
After installing encryption driver on a Dell Inspiron 5447 laptop with hybrid drive Seagate ST1000LM014-1EJ164 and encrypt the disk, in this specific notebook model has problems in PGP login screen after turning on or restarting after hibernating.
Several tests were performed such as BIOS update, disable USB emulation in the BIOS , disable the boot security, among others, and yet did not get a solution to the problem. Currently I created a new package and installed on a new notebook that did not have PGP and yet the problem was the same.
We also conducted tests with keyboard and external mouse and they worked perfectly.
SEE is at version 11.1.0 recently upgraded, however the problem has been occurring since the 11.0.1 version.
Some of you are going through it or already resolved issues how are you?
I appreciate the help.
After encryption, internal keyboard not working.