Virus and Risks Activity Summary / Risk Reports not updating
I need a solution Hello everyone,We have recently encountered cases where logs of false positive detections, which are successfully whitelisted, still retain their old logs where they were detected...
View ArticleSEP Risk Log showing D:/??????? file path.
I need a solution Hello everyone!A machine of mine is logging detections of a Trojan.Gen.2 virus, but the file path is non-existent. For example, i'll quote a single risk log. ??_??????.EXE ||...
View ArticleRisk log shows Master Boot Record for Physical drive number 2 with status...
I need a solution Hi,When I view on Risk Log, it shows detected as Bloodhound.NeuralMBR. Filename as Master Boot Record for Physical Drive Number 2. But the Action taken is "Log Only". Primary and...
View ArticleHow to create a disabled PC report that can be EXPORTED
I need a solution Hello - is there a way to create a report of disabled PCs that can be exported. I can get a report from the home tab but the report is not exportable.
View ArticleHow to Clear out old Symantec files Manually
I need a solution HIIs there a way to clear out old symantec files manually that the symantec manager may have created. E.g. definitions, updates etc...I have symantec manager 12.1.4 installed on a...
View ArticleAntiVirus, SONAR, Download Protection Status Error
I need a solution Hi All,I need a solution to the problem i am facing. In SEPM 12.1.5337.5000 (installed on WIN Server 2008 R2), there are multiple clients (ranging from Win XP Pro, Win 7, Win Server...
View Article832 Virtual Clients offline
I need a solution Hi, up to now we've had the following setting in the Domain Properties window to delete non-persistent virtual clients after 30 days. We now need to change this to maximum 3 days,...
View ArticleUpdate sylink.xml to restore communications between Endpoint Protection...
I need a solution I'm trying to follow the manual procedure in Method 3 in the link below. There is no Data folder on the client machine under the CurrentVersion folder. Although there is a Config...
View Article"Block SMTP Email" sending bounce message downstream
I need a solution DLP 11.6.3 on RHELNetwork Prevent (Email) in Forwarding ModeExchange MTA --> DLP Prevent Server --> MessageLabsI am trying to test blocking of SMTP emails and I have added a...
View ArticleCannot assign a client authentication token (Client Management logs )
I need a solution We are getting multiple Error in client managemen logs, could you please let us know why this error getting.and also we need for solution for this issue.514 3/23/2015...
View ArticleCan't get the Endpoint 12 Small business Edition installer
I need a solution Hi thereWe got many seats licenced for Endpoint 11, we need to update from EP 11 to the version 12 but Small Business Edition. On the site when I enter my licence key, all i see is...
View ArticlePatch Assessment Check Library Content Update for CCS 11
I need a solution Where can i find the Patch Assessment Check Library Content Update for CCS version 11.0
View ArticleI can not to access SEMS by WEB interface
I need a solution Hi guys,I can not to access Symantec Encryption Management Server by web interface and either by SSH. Is possible to access directly by CLI..?Thee serverapparentlygoeswell...
View ArticleHow to reduce memory useage due to dbsrv16.exe running
I need a solution Please tell me how i will handle this case.Waiting for reply. RegardsTridiperror.JPG
View ArticleDisable LiveUpdate from running on an SEPM server
I need a solution Dear CommunityI have a site with two SEPM servers (12.1.5), of which one of them does not have internet access.I have read that it is random which one of these servers that will...
View ArticleNew SEP installations not pulling updates from GUP
I need a solution I've successfully configured a GUP on our local network and accoring to the "debug.log" file I can see that existing SEP clients are now pulling their updates from the GUP but for...
View Article[SEP SBE] Appropriate support Channel?
I need a solution Hello,I use a trial version of Symantec Endpoint Protection Small Business Edition, and I'm looking for the appropriate channel to ask technical support questions.(I have posted my...
View ArticleThere are two verudefs folder and has definition in both, please see screen shot
I need a solution Hi Team,There are two verudefs folder and has definition in both, please see screen shot which shows, is this normal or what is this actually,Since including both definition its...
View ArticleSingle user issue with multiple machines
I need a solution We have a single end user who is prompted for a passphrase to sign our organizations key. After logging in successfully with his network credentials on the initial PGP Enrollment...
View ArticleSEP + Location Awarness (3 Locations)
I need a solution Hi,we are at the moment Designing Location Based Firewall Rules depending on the location of the Employee Asset. Our Aim is to restrict usage of Company Assets in the internet...
View Article