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SEP 12.1.6 RU6 (12.1.6168.6000) Firewall is malfunctioning on Windows 10 Pro...

I need a solution

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Content storage in SEP 12.1.6

I need a solution I just accidently realized in my testing environment that content storage seems to slightly differ between SEP 12.1.5 and 12.1.6. While SEP 12.1.5 saves one full.zip file in the...

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Suspicious file

I need a solution Hi all, I have submit a suspicious file (.doc) to Symantec ( here : https://submit.symantec.com/websubmit/basic.cgi ) (Tracking #39237973) Wednesday, and I don't have received the...

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Sem5 database - forced parameterization?

I need a solution Hello,DBA here.  We're seeing some interesting behavior at the SQL Server instance level hosting the sem5 database.  The instance's buffer cache is being flooded with query plans...

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How to activate SEE 11.0.1 (Symantec Endpoint Encryption)

I need a solution Hi everyone.I´m going to try to  explain my doubt or problem.Actually i have installed a trial version of SEE11.0.1 (Symantec Endpoint Encryption) and is working, but now i need to...

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Extract Policy Components (Specifically hardware devices) from SQL Database

I need a solution I'm trying to find both where it's stored and how to extract the list of Hardware Devices (name and device IDs) from the database.I may have narrowed it down to the BASIC_METADATA...

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Compound exceptions question

I need a solution Hi all,I have a requirement to block emails containing certain content from being sent to any third party other than registered clients. So far, so good - I have an EDM that indexes...

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Move SEP Enterprise Clients to SBE

I need a solution I know that the downgrade from the SEP Enterprise to SEP SBE is not supported but was wondering about migration of the SEP installed on the client computers.If I were to purchase the...

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MySQL Database Network Discover Target

I do not need a solution (just sharing information) Had a situation where a connection to a MySQL 5.5 database appeared to work, but no results were returned. Started with the steps in the tech...

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Where would i find Oracle_11.2.0.4.0_Server_Win64_1of2.zip and...

I need a solution Hi All ,I downloaded the Symantec DLP product Evaluation and i Started to install it in my Lab and while going through the Symantec_DLP_12.5_Oracle_11g_Installation_Upgrade_Guide in...

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Pb with SEP12.1.5 or SEP12.1.6 on Windows server 2012R2 Std

I need a solution Hi everybody,I have installed the client SEP12.1.6 on a new Windows srv 2012R2 std managed by a symantec console on an another server Windows srv 2008. The process was good but after...

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Stop the 'Unlock Disk' prompt for external drives in Symantec Encryption...

I need a solution I have recently purchased Symantec Encrypion Desktop to be used for full drive encryption on external drives. How can I stop the 'Unlock Drive' prompt every time I insert an...

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Policy missing in SEPM

I need a solution Hello Guys,Seems to be having an weird issue in our environment. A particular group has two live update policies ,please refer the screen shot below .But when searched for these two...

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Migrating clients from one SEPM to another with some caveats.

I need a solution I need a way to migrate existing clients from one SEPM to another SEPM.1. I cannot replicate the new SEPM with the old. 2. I cannot use the 'add client' option to push a...

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converting defitnion revision has been created

I need a solution Hello All,We have SEPM 12.1.4,My question is-- If i want to change from 50 to 10,how long SEPM will take to delete and keep the 10 revision definition?

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Full system scan over network

I need a solution Hi,I'm wanting to push a full system scan to all of our networked computers. We just started using Lansweeper to deploy packages. So, I'm wanting to know if there is a way to achieve...

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Why does the .jdb file take so long to process?

I need a solution So I have a few closed lab environments where AV definitions need to be updated manually.  Some are standalone PC's with SEP standalone client running and I run the executable for...

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CDW and SEPprep

I need a solution When using CDW to deploy SEP remotely, can you use sepprep.ini to uninstall other AV? I have tried the set the "Automatically uninstall exisitng security software," but that never...

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SEP client is not getting updated on 32 bit machines

I need a solution Hi Friends,In our enviroment, SEP client is not getting updated on 32 bit machines only. On 64 bits machines it is getting updated properly.SEPM Server version is 12.1.5337.500.SEP...

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Items stored in Microsoft Outlook offline PST files

I need a solution how to scan single or multiple mail items stored in Microsoft Outlook offline Personal Storage (PST) files. 

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